{"id":5259,"date":"2025-02-11T09:31:19","date_gmt":"2025-02-11T09:31:19","guid":{"rendered":"https:\/\/www.senso4s.com\/?page_id=5259"},"modified":"2026-08-12T08:49:22","modified_gmt":"2026-08-12T06:49:22","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/senso4s.com\/fr\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5259\" class=\"elementor elementor-5259\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df3cdb8 e-flex e-con-boxed e-con e-parent\" data-id=\"df3cdb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4c4704 elementor-widget elementor-widget-spacer\" data-id=\"f4c4704\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-093a030 elementor-widget elementor-widget-heading\" data-id=\"093a030\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cce88a e-flex e-con-boxed e-con e-parent\" data-id=\"0cce88a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-148b2b3 elementor-widget elementor-widget-text-editor\" data-id=\"148b2b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you are not satisfied with our products, you can easily return them for a full refund. Your order must be returned within 14 days of receiving it and in good condition with the original packaging to ensure you can receive a refund through your original payment method.<\/p>\n<p>We can only refund orders placed directly through our website, www.senso4s.com.<\/p>\n<p>We do not cover shipping costs for products returned for a refund or replacement.&nbsp;Any order returned with additional shipping charges will not be accepted; therefore, no refund is possible.<\/p>\n<p>If your Senso4s device is damaged or defective, please contact us at support@senso4s.com. If your product is still within the 1-year warranty period and was not mishandled, it is eligible for a free-of-charge replacement.<\/p>\n<p>After the 14-day return period, Senso4s cannot accept returns for a refund or replacement unless the return reason is within the scope of our warranty policy (https:\/\/www.senso4s.com\/en-warranty\/).<\/p>\n<p>To initiate a return, please contact us at support@senso4s.com. After our team confirms that your order is eligible for a return, please follow the instructions below.<\/p>\n<p>Please send your complete Senso4s order in its original packaging, with the receipt included, to the return address below. Alternatively, you can include a note with your package stating your contact information, order number, and &#8220;I would like a refund&#8221; so we can process your refund request faster.<\/p>\n<p>Return address:<\/p>\n<p>Senso4s d.o.o.<\/p>\n<p>Brodi\u0161\u010de 32<\/p>\n<p>1236 Trzin<\/p>\n<p>Slov\u00e9nie<\/p>\n<p>When we receive your order, we will check for damage and issue a refund to the original payment method. The refund will only include the price of your order, not any original shipping charges.<\/p>\n<p>Please note that it may take up to 2 weeks for an order to return to us (depending on the shipping method you chose to return it with).<\/p>\n<p>For additional information or to check your return&#8217;s progress, please get in touch with us at&nbsp;support@senso4s.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-406df7d elementor-widget elementor-widget-spacer\" data-id=\"406df7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return policy If you are not satisfied with our products, you can easily return them for a full refund. Your order must be returned within 14 days of receiving it and in good condition with the original packaging to ensure you can receive a refund through your original payment method. We can only refund orders [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5259","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return policy - Senso4s<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/senso4s.com\/fr\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy - Senso4s\" \/>\n<meta property=\"og:description\" content=\"Return policy If you are not satisfied with our products, you can easily return them for a full refund. 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